Managing change Essay Example | Topics and Well Written Essays - 2000 words

Managing change - Essay Example Clearly, there is a separation of vision within the executive leadership group mandating an immediate necessity to unify this group by way of establishing a singular strategic goal for securing the banks continued growth and obtaining policies which enhance internal productivity. A common purpose derived of senior-level unity of vision is a missing element from the organizational climate and this level of division is having a profound trickle down effect on the banking staff which further creates a disorganized and uncertain culture. Further, the rigid top-down leadership hierarchy of command established within the bank prevents empowering staff to utilize their vast skills through self-managed contributions. The breakdown of communication in the Australian Regional Bank can best be defined in the organizations lack of development regarding customer relationship management and this collapse of communication is impacting productivity on all levels. Despite the banks history of substantial successes, radical change in terms of internal practice is proposed in order to move forward as a cohesive business entity. Developing a common purpose within the executive leadership group should be recognized as a primary objective in order to establish a clear path forward in terms of how the company intends to sustain growth in its industry. While some new executives continue to resist the direction proposed by the Chief General Manager, others are attempting to mimic opposing successes established in the executives previous career position. This division amongst leadership is substantially visible to the bank employees, creating a sense of confusion, doubt, and mistrust in terms of perceived manager/employee relationships. Lack of management visibility and support, especially for companies experiencing a transitional phase, will directly affect employees perceptions about whether or not the company is well-managed (Boles & Sunoo, 1998). Faith in