The Impact of Technology in the Delivery of Healthcare Research Paper

The Impact of Technology in the Delivery of Healthcare - Research Paper Example Thus in 1998, The Committee on the Quality of Health Care in America, or CQHCA was established in order to develop plans to create substantial improvement in healthcare quality (IOM, 2001). A report released by the OIM contained the findings and recommendations of the committee, and it was mentioned that the committee gave emphasis on the support of meticulously and well-thought of designs in making the health care delivery system a lot more safer, much more effective, as well as being patient-centered, suitable to the patients’ needs, reasonable and competent (IOM, 2001). Both of the IOM reports showed how medicine and innovation can work together for better results, and it can be accomplished by the use of information technology. Using information technology as the means to implement changes in the health care industry means that the system would be upgraded to give better and more reliable results for both patients and health personnel (IOM, 2001). The main goals that were set by the CQHCA that utilize information technology were developed to address the following aspects of the health industry: Safety – there are evidences showing that automated order entry system can bring down the number of errors in drug prescription and dosage administration. Effectiveness – there are evidences showing automated reminder system improves the compliance rate with clinical protocols and guidelines. Patient-centered – information technology can be used to facilitate access to clinical information through Web sites and online support groups: and tailor fit health education as well as disease management information. Timely – IT can provide clinicians and patients timely information through Internet-based communication such as telemedicine and e-visits. Efficiency – clinical decision support system made possible by IT reduces the need for redundant laboratory tests. Equity – provision of broader range of options for interaction through Internet-based communication with clinicians to all people, regardless of ethnicity, race, geographical location, and socio-economic status. Electronic Health Records through Information Technology Electronic health record (EHR) is a system that is composed of electronic devices, computer programs, active users such as medical personnel and providers, support mechanisms, and other enhancements that not only document care, but also improves its provision (Amatayakul & Lazarus, 2005). It is a collection of health information of individual patients or of groups of people or a population that can be retrieved electronically from a closed system of programs. It may include the patient’s personal data such as age, weight, medical history, laboratory tests, and billing information. Overall, EHR is a clinician’s tool that manages various areas of patient care (Carter 2001). The most common computer systems and their functions in order to make electronic health records as efficient as possible are shown in table 1.

Foraging and Nutritional Ecology of Primates in SE Asia Essay Example for Free

Foraging and Nutritional Ecology of Primates in SE Asia Essay There are foods of various kinds that fit the foraging and nutritional needs of primates in SE Asia, these primates in question use the foods to extract carbohydrates, proteins, vitamins, fats and minerals. We look at the impact of the environment on these primates for there foraging and nutritional needs. We also observe systematics, their distribution, their genetics, their anatomy, their physiology, their ecology and conservation. Some of these primates, to observe and study are wood antelope and fossarial leaf rat. Availability of the plant species and their evolutionary history comes in and also cell theory is also looked at, fossil history is also looked at to some extent, and the whole work becomes interesting (Balee, 1998, 25) The foraging needs as well as the nutritional needs of primates are much varied due to the special needs of that particular primate. In most cases they need food to provide them with energy for growth, reproduction, movement and even at rest (the basal metabolic rate). Once the food is ingested it travels inside the body of the organism or in this case the primate and once assimilated into the blood stream it passes through a process called respiration and the energy needed for the body is obtained, Normally, when the primates are still as infants, energy is really needed for their growth and development and as they mature their energy requirement tend to increase and thus the need for more food (Balee, 1998, p. 68) As for the wood antelope and the fossarial leaf rat they normally have a special kind of bacteria in their guts, which helps to digest cellulose. This is because all the types of food the rely on have cellulose as one of the components and since other components are digestible, cellulose is not digestible and so the work of this special kind of bacteria comes in. The wood antelope feeds on the grasses, shrubs and bushes, which contain cellulose, and the fossarial leaf rat feeds mostly, if not exclusively on leaves of certain trees, bushes and shrubs and so they also contain cellulose. So this particular bacteria plays a very important role in the lives of these primates (Govbson, et el, 1998, p. 100) The extraction of carbohydrates, vitamins, fats, proteins and minerals normally occur through some other body metabolisms, which also play a very important role in the growth and energy requirements of these primates. The extracts are also used in the bone formation, in this case proteins are used for this purpose and the minerals and vitamins are used for important functions in the bodies of the organisms (Leyh, 2007,p. 150) In any ecological systems there is competition among organisms for space mates and food. All these things that they compete for depend in one or another with the energy available. For instance, if an organism is to get an adequate space for himself, the organism has to fight for it and unless he is strong enough, it cannot be easy for him to get it. It is more of the survival for the fittest and death for the unfit. Only the fittest is this case can survive. When it comes to competition for mates this one also depends with the idea of having enough energy for mating with as many mates as possible for the male, and having enough energy of bearing the pregnancy and being able to deliver in the case of the female. It is also another case of survival for the fittest Another thing that these primates, especially of the same species must have enough and adequate food for them, those who are capable of getting food survive, while those who do not get die. This is also another good example of survival for the fittest and death for the unfit. Charles Darwin first put this forward in his theory of evolution of species (Kenzey, 1997,p. 15) Migration of the primates in question is one important area to look at. For an organism to migrate like in this case the wood antelope must ensure that they have eaten enough food because of the long distance, which may be required to be covered. Migration normally occurs due to climatic changes, which may lead to scarcity of food, mates and poor or harsh environmental condition as such the organism is forced to migrate and look for a more favorable place to start life a fresh. (Balee, 1998,p. 250) In this case, migration does not make it possible for the primates to start eating different foods, what happens is that they go at a place with similar foods and nutritional needs which suits them. If this idea of starting to eat different foods could be true then it would have been brought through evolution. The primates in question would have evolved a natural mechanism of adapting to different forages and nutritional needs; and it is the only known ways for the different mechanism to have been possible. This idea of evolution is very important in many ways, the first and most important case is this of the availability of the plant species, which provide food for the primates. Another is the cell theory, which gives room for the availability of certain organelles necessary for the type of environmental or ecological situations in which these primates in question find themselves (Caro, 1998,p. 341) These primates have therefore adapted certain special ways through which they use to survive in their environments. One important thing is that they have sight. This importance of sight comes handy to see their food or forages. And also being able to spot their enemies. The adaptation is evolutionary connected; and the nutritive values of the forages of these primates go together with evolution. The influence of forages availability on the primates in question, on their sociality and reproduction is another crucial factor to consider. The fact that these forages are available within the environment of these primates shows that, they are influenced a great deal on their sociality and reproduction. In the first place the population of rats tend to be higher than that of antelopes, because of some factors, which we can consider, for one the rats are smaller in size and thus can occupy a smaller space with just a very large population of them. And secondly their evolutionary mechanism suits them to be many in number than the antelopes. These antelopes consume more food and therefore are naturally fewer in number. Therefore food is a limiting factor in the population of these primates in question (Campbell, 1995,p. 120) Therefore in studying the population of these primates in question the factor of availability of forages is very important in deed. It determines the reproductive tendencies and also their presence in a given environment. Their daily habits are also affected. Their natural anatomy and physiology evolve according to available forages. This factor should always be put into consideration when dealing with systematics of these primates, if one is to be on the safe side (Caro, 1998,p. 350) Apart from the availability of forages for the nutritional needs of these primates one must also consider a depth the evolutionary tendencies. These primates have body structures suitably adapted for their functions. For instance, they have legs, which help them to run, from their enemies or rather predators, and also these legs help them to reach their foods in good time. (Caro, 1998,p. 50) The nature of their energy requirements is such that they function up to the time when they are required to rest, this is where the Basal Metabolic Rate (BMR) comes in. The bodies of these primates function such that they must relax or have a rest. This is usually at right. It is common at night. As rest remains necessary and so is the regulation of the available food. The leaves are given time and room to grow and mature again. When the food becomes abundant, these primates tend to increase their population, which leads to a very high competition for food, and so there are those who die in the process especially when food becomes scarce (Campbell, 1995,p120) The food available to these primates is also connected to their evolutionary tendencies. One will find that always there will be certain kind of trees shrubs or bushes where certain primates are found. In this case, some species of trees, which tend to produce leaves in plenty, will found where certain primates are found. This is important because it contributes to the importance of the food chain. As such certain animals will also be found there in plenty especially in this case, those animals which feed on wood antelopes like the lions, cheetahs and leopards will always be found in these environments. The case is the same with those who feed on fossarial leaf rats. (Gouldey, 2007, 200) As such the foraging and nutritional ecology of primate in South East Asia recently important and complex as it looks. The fossils found in some places always have evolutionary connections with some primates . The fossarial leaf rats have some bearing of connectivity with the domesticated rats and some animals of lower form. As for the wood antelopes they show some similarities with some animals of both lower form and higher form. The analyzed cases are very important as they contribute a lot of information to those who study the fossils; and the whole field of study becomes interesting. This clearly shows that the evolutionary connection of fossils and the organisms in question is true and reliable. The primates then must have evolved in a special way, where they have teeth for chewing their food or forages; their elementary canals are also highly specialized in performing their functions. Mammologists should come up with better methods of studying the organisms in question, since there is a lot to show and inform those who are interested. In the case of the organelles of the cells, when the energy requirement is high the cell tend to have a lot of mitochondria, which help in the respiration process. But all this is not important if the food is not available. Therefore the special way through which these primates have evolved with time to be where they are and eat what they eat shows a very interesting field of study(Caro, 1998,p. 400) As we consider more about these organisms, more information on theories should be properly compared and observed in the practicals so that the scientists or rather the mammologists should always compare with accurate and reliable information. The mammologists have always shown that the foraging and nutritional ecology of primates is an important field of study. As it provides us with some vital information concerning human beings, since human beings are also primates. Therefore the whole of these primates in question when properly studied, we tend to get some useful tips about us human beings (Balee, 1998,p. 650_. The nutritional needs of these primates may be varied with that of human beings, but they all belong in the same Kingdom and Phylum, as they have a lot of similarities than differences. These similarities are due to evolution. All the same, they play a very important role in the foraging habits of these primates, which are exclusively found in South East Asia. In this case it is important to note that energy and food are both important; one cannot be there without the other, in other words food is energy, and energy is food. The food chain of the primates in question in South East Asia goes on and these primates become healthy and thrive. Their habits are maintained and the value of food remains crucial. Finally, the foraging and nutritional ecology of primates in South East Asia is notably very interesting; therefore a lot of money should be invested in the continuous research in this spectacular part of the world. . Bibliography Balee, W (1998), Advance in Historical Ecology; Columbia University Press. New York Campbell, B (1995); Human Ecology; The Story of our place in Nature form Pre history to the present.Adline de Gruyter New York. Caro, T, (1998); Behavioral Ecology and conservation Biology; Oxford University Press; New York. Gouldey, M Mahar, I (2007) Floods of fortune; Ecology and Economy along the Amazon Columbia University. New York. Govbson, S, et el (1998); Ecology; Oxford University Press. New York Kinzey, G. W (1997); New World Primates Ecology, Education and Behavior. Aldine de Gryter. New York. Leyh Jr, G (2007); Tropical Forest Ecology. A view from Basso Colorado Island. Oxford University Press. New York.

Why We Need Laws Essay -- essays research papers

The American Heritage Dictionary defines law as 'a rule of conduct or procedure established by custom, agreement, or authority.'; Since even the most primitive forms of life have been known to live by some 'rule of conduct,'; by definition, law has existed before the dawn of the human race. However, no other species have adopted laws to fit their immediate needs more than humans. As groups of humans began living in larger and larger groups, competition for resources such as food, water, shelter, and even mating partners grew increasingly intense. Therefore, the leaders of these basic forms of society found it necessary to set guidelines for sharing and protecting these resources. As these societies grew in complexity, so did the need for laws. While in its nascent stage law primarily protected tangibles such as life, limb, and property, the scope of laws has grown to encompass moral values as well. However, these values often differed from society to society. With each passing year, more and more laws are coming into effect. Consequently, more and more people are growing incognizant of the laws that govern them. In effect, this ignorance of the law nullifies its effectiveness as a deterrent of crime. Therefore, modern law has taken a more passive role as a medium for holding people accountable for their actions. Voltaire once said that 'a multitude of laws in a country is like a great number of physicians, a sign of weakness and malady.'; Historically, laws have been created in an attempt to correct perceived problems within a society. An epidemic of adultery must have occurred before laws forbidding such activity came into existence. Several affluent members of society must have been robbed before anti-theft laws were passed. Undoubtedly a number of politicians were shot and killed before gun-control laws were believed to be necessary. For the most part laws are created out of fear of becoming victimized. As illustrated in the preceding examples, most laws are designed specifically to address crimes in which the distinction between an offender and a victim is clear. However, laws against so-called 'victimless'; crimes suggest that its intent exceeds that of mere protection. For instance, according to California Penal Code 286, 'sodomy is sexual conduct consisting of contact between the peni s of one person and the anus of another person. Any sexual penetra... ... person, simply relying on an individual's sense of morality in respect to self-government would result in inevitable sociological chaos. This holds especially true for those who lack the mental competency to differentiate between moral and immoral behavior. Although some laws have been proven to be effective deterrents of crime, this holds true only for those laws that are known to exist. Furthermore, it is necessary to remember that even the most severe of punishments will not deter the motivated criminal. Therefore, the very essence of law is reduced to a mere mechanism to hold people accountable for their actions or lack thereof. Accountability for the law, regardless of moral beliefs, must be applied unconditionally and without prejudice to all persons within the jurisdiction of the governing body in order to safeguard the law's effectiveness. Although this can be construed as 'force-feeding'; perceived moral beliefs upon the society as a whole, accountability is necessary t o insure that the violators of crimes are justly punished for their actions. Without such universal accountability, it would be impossible to apply laws upon a morally diverse and legally ignorant society.

Essay --

Jane continues her new life at Thornfield now with the interest of Mr. Rochester and she thinks about the concept of marriage. Charlotte Bronte shows the way each character thinks of each other and how they treat each other. Jane is treated like an invisible un-acknowledgeable maid. Mr. Rochester treats her oppositely unlike his guests. While Jane sits and observes the guest she has an interesting analysis on their looks, behavior and status. Jane’s response to Mrs. Ingram’s engagement made her look like she is better than Mrs. Ingram. When Mr. Rochester’s guest first arrived Jane did not interact with them rather than Adele who wanted to see them. Jane felt that there was no use for her to be friendly with them. Jane doesn’t know them and took the advice of Mrs. Fairfax by sitting at distance and let the guest get comfortable. Jane also felt that as governess she will only assist Adele and Mr. Rochester’s which is the reason for her long stay with the guests. â€Å"But understand that so long my visitors stay I expect you †¦ †(Mr. Rochester, 183). Jane could have socially approached them ...

Cost Sheet

We take this opportunity to thank Prof Jayesh Jain for giving us an insight , his valuable advice , timely suggestions and constant support throughout the project. We would also like to thank Mr. Raj Raut who is into the ice-cream business for the valuable information that he shared with us ,which proved to be very helpful while preparing the project ABSTRACT This project report is prepared to study the cost analysis of Amul ice cream and to formulate the cost sheet to find the per unit cost of a single Amul ice cream cup of 100 gm(fruit and nut). Our colleagues uncle also helped us in finding the various cost involved in manufacturing ice cream and we also got information from www. amulicecream. in.OVERVIEW OF ICE-CREAM INDUSTRY History:- The ice cream industry is mainly governed by the prevention of food and adulteration act (PFA)-1954 in India. The ice cream market growth picked up after de-reservation of the sector in 1997. History of Indian ice-cream industry is very old started in un-organized sector and mainly the popular product was kulfi. New technologies and freezers are the main force behind the development. Future is bright for ice-cream industry in India. Production –area:- In rural areas, kulfis / ice creams made by small / cottage industry are popular. The market for organized sector is restricted to large metropolitan cities.In small towns and villages, there are thousands of small players who produce ice- creams / kulfis in their home backyard and cater to the local market. Almost 40% of the ice creams sold in the country are consumed in the western region with Mumbai being the main market, followed by 30% in the north and 20% in the south. Industry Snapshot:- †¢ Market Size – 1200 Crores †¢ Ice Cream market is growing at 26% (yoy) Major players:- 1. Amul – Market Leader with share of 36% 2. HLL – Kwality Walls – 2nd biggest player 3. Mother Diary 4. Arun – Chennai Based Hatsun Agro Product Fe w Brands/ Target Consumers 1. Youth Centric – Chillz 2. Kids – Moo 3. Teenagers – Cornetto 4. Health Conscious – Amul Sugarfree & Pro-Life Future of Ice Cream Market in India:-Ice Cream market will expand with increase in number of malls. Also companies like – HLL has been increasing their ice cream outlets – Swirl. Few years ago consumers use to go out for walk after dinner and use to buy ice creams from hawkers. But now consumer who often visit malls for entertainment prefers to buy ice creams during different times of the day as it is visible upfront and feel like spending Rs. 50 for that tasty chocolate swirl with cake and nuts. As marketers are understanding the different needs of consumers, be it health conscious people- (Amul sugar free and pro-life ice-cream) , kids, youngsters, etc, and are coming up with products specific for them. with portfolio of flavors, consumer today has plethora of options at hand to choose from and therefor e high probability of buying one more scoop of ice cream.Also with increasing wallet size and innovative modern retail formats, it has definitely given a Philip to the ice cream industry in India. About the company Amul [pic] Gujarat Cooperative Milk Marketing Federation:- Gujarat Cooperative Milk Marketing Federation (GCMMF) is India's largest food products marketing organization. It is a state level apex body of milk cooperatives in Gujarat which aims to provide remunerative returns to the farmers and also serve the interest of consumers by providing quality products which are good value for money. Some statistics about the company:- The Turnover of Amul was Rs. 52. 55 billion in 2007-08. Members: |13 district cooperative milk producers' Union | | |2. 7 million | |No. of Producer Members: | | |No. of Village Societies: |13,141 | |Total Milk handling capacity: |10. 21 million liters per day | |Milk collection (Total – 2007-08): |2. 69 billion liters | |Milk collection (Daily Average 2007-08): |7. million liters | |Milk Drying Capacity: |626 Mts. per day | |Cattle feed manufacturing Capacity: |3090 Mts per day | AMUL –the brand:- Amul -the age old brand brand belongs to (GCMMF). AMUL means â€Å"priceless† in Sanskrit. The brand name â€Å"Amul,† comes from the Sanskrit word â€Å"Amoolya,† and was suggested by a quality control expert in Anand. Today Amul is a symbol of many things. Of high-quality products sold at reasonable prices. Of the genesis of a vast co-operative network.Of the triumph of indigenous technology. Of the marketing savvy of a farmers' organization. And of a proven model for dairy development. Various products under the brand name Amul :- Amul products have been in use in millions of homes since 1946. †¢ Amul Butter, †¢ Amul Milk Powder, †¢ Amul Ghee, †¢ Amul Cheese, †¢ Amul Chocolates, †¢ Amul Shrikhand, †¢ Amul Ice creams, †¢ Nutramul, Amul Milk and †¢ Amulya have made Amul a leading food brand in India. Some facts about the Amul ice cream:- †¢ Amul Ice Cream was launched on 10th March, 1996 in Gujarat. †¢ The portfolio consisted of impulse products like sticks, cones, cups as well as take home packs and institutional/catering packs. In 1997, Amul ice creams entered Mumbai followed by Chennai in 1998 and Kolkata and Delhi in 2002. Nationally it was rolled out across the country in 1999. †¢ Has combated competition like Walls, Mother Dairy and achieved the No 1 position in the country. This position was achieved in 2001 and it has continued to remain at the top.†¢ Today the market share of Amul ice cream is 38% share against the 9% market share of HLL, thus making it 4 times larger than its closest competitor. †¢ Amul’s entry into ice creams is regarded as successful due to the large market share it was able to capture within a short period of time – due to price differential, quality of products an d of course the brand name. Ice cream range:- Royal Treat Range – (Butterscotch, Rajbhog, Malai Kulfi †¢ Nut-o-Mania Range (Kaju Draksh, Kesar Pista Royale, Fruit Bonanza, Roasted Almond) †¢ Royal Treat Range – (Butterscotch, Rajbhog, Malai Kulfi) †¢ Nut-o-Mania Range – (Kaju Draksh, Kesar Pista Royale, Fruit Bonanza, Roasted Almond) †¢ Nature's Treat – (Alphanso Mango, Fresh Litchi, Shahi Anjir, Fresh Strawberry, Black Currant, Santra Mantra, Fresh Pineapple) †¢ Sundae Range- (Mango, Black Currant, Sundae Magic, Double Sundae) †¢ Assorted Treat – (Choco bar, Dollies, Frostik, Ice Candies, Tricone, Choco crunch, Megabite, Cassatta) †¢ Utterly Delicious – (Vanilla, Strawberry, Chocolate, Chocochips, Cake Magic) ost sheet analysis Direct Cost : | Direct materials | | | |To manufacture one ice cream cup below are the components or raw materials required with their unit cost : | Dry Fruits – 3 % Milk â⠂¬â€œ 70% Flavours – 5 % Other ingredients – 4 % Sugar – 16 % Cup – 2 % 1) Direct Labour : There are 17 workers employed in the production of the ice cream and each worker is paid Rs 2000 per month . 2) Direct Costs or expenses :The direct cost includes costs incurred in bringing the raw materials into the factory ie. Carriage inward. The raw materials are purchased every month and costs involved for carriage are Rs 1840. Indirect Costs: 1) Factory Overheads: The Factory Overheads includes the indirect labour, factory rent, insurance and depreciation on machinery, power, factory supervisor’s salary ,packing material, ware house expenses and other factory expenses. †¢ Indirect labour : This includes 3 sweepers whose average salaries are Rs. 1000 each. †¢ Insurance: The total insurance amount is Rs 15000. †¢ Break up of the total insurance amount for Machinery – 1200000 Land – 500000(1000 sq. ft. * Rs. 500 per sq. ft. ) à ¢â‚¬ ¢ Depreciation on machinery : There are 6 machines in the factory ,one machine is used for making ice creams which is Boiler and other are Refrigerators . The cost of Boiler is Rs 300000 and Refrigerators are worth of Rs. 900000. The depreciation method followed is SLM @ 7%. †¢ Power & Fuel: The monthly average cost of power consumption of the factory is Rs 42375. †¢ Supervisor’s salary : The factory has 2 supervisors and salary of each supervisor is Rs 2500. †¢ Cost of maintenance : oiling and cleaning of machinery and other miscellaneous expences for maintainance. 2) Office and administration overheads:-Office and administration overheads include office rent, salary to staff, office and general expenses, printing and stationary, telephone expenses, electricity and lightings †¢ Office rent: The per sq. ft rate of the Office is Rs 18. The area of the factory is 300 sq. ft. †¢ Salary to staff : the office staff has three employees. A peon, clerk a nd an Accountant and the salaries are Rs 800, Rs 2200 and Rs 4000 respectively. †¢ Office and general expenses: This comprise refreshments(tea and snacks). †¢ Telephone Expenses:- Calls made by the staff members. †¢ Electricity and lightings:- It consists of office lighting and air conditioning expenses. 3) Sales and distribution overheads:- Sales Commission : As a part of encouragement for sales people ,they are given commission of 2. 5 % of the total sales done by them.†¢ Discount allowed : To attract retailer to buy the product they are offered a discount of 5% on the selling price. †¢ Salary of salesmen : The company has 5 sales persons and they are paid a salary of Rs 3500 each per month. †¢ Carriage outward: To carry the finished goods to the whole sellers , the transportations charge per unit/product is set as Re 1. 24. Assumptions : †¢ The company produces only one product †¢ All raw materials consumed in production of ice cream †¢ The production and sales units are same. †¢ In Valuation of plant, the rate per square feet has been assumed at Rs. 00. †¢ We gave a discount to retailer on 450000 units on bulk purchase. SWOT ANALYSIS STRENGTHS: The amul ice-creams brand is one of the the top 3 brands . As it’s an Indian brand its popular as a family brand. Its available in all metropolitan cities and is in the reach of middleclass &above middleclass . Its available in many flavours and most of these are Indian flavours –liked by Indians. They are available in various sizes. They are available in reasonable prices. They have launched brands such as sugar free probiotic ice-creams. There are many premium varieties. It’s got good food energy value i. e calories per 100ml-196. 7. WEAKNESS:The durability of amul ice-creams is not really good, it melts very soon. It does not have many outlet centers. Not a famous brand among youngsters who are the main customers of ice-cream. OPPORTUNITI ES: They can come up with new flavours which would be able to attract the youth .They should not restrict themselves to departmental stores infact come with new luxury brands which can be available in hotels and they should come up with their own ice-cream parlours. They should focus more on their advertising and marketing strategies. They should use a strategy similar to what they used in case of butter (Utly butterly girl ). They should come up with offers for purchase of ice-cream in whole market .Offers should run all throughout the year; not only in winters. There should emphasis for special occasions. THREATS : The biggest threat for amul ice-cream industry would be its competitors. Its ranked 3rd in the Indian market . It faces tough competition from the unorganized sector as well. A slight change in the price of the ice-cream would shift its customers to another brand. Foreign players like Baskin- Robbins entering Indian market with new premium brands at feasible prices. [pi c] Bibliography www. amulicecream. in www. google. co. in Annual report of Amul Cost accounting and financial management-Ravi kishore –edition 5 ———————– THREATS OPPORTUNITIES WEAKNESS STRENGTHS

20 Essay Topics About Abortion

20 Essay Topics About Abortion If you are tasked with writing a controversial abortion essay, you may be unsure of where to start or what makes for a viable topic. Below you will find 20 useful topics that can be used as a potential topic for your assignment. Make sure you review the details of your assignment first to ensure that the topic you select complies: Rates of Women Having Abortions after Already Having a Child in an Area of Your Choice. The Safety of Online Medical Services Offering Abortion Information and Medication for Women Whose Country Has No Such Service. The Necessity of Confirming Pregnancies before and after Abortions. Contraceptive Failures and Abortion. Demographics of Women Seeking Abortions in an Area of Your Choice. Age Breakdown of Women Seeking Abortions in an Area of Your Choosing. Whether Religion Limits the Safe Access to Abortions. Financial Background of Women Seeking Abortions in an Area of Your Choice. Religious Identification of Women Seeking Abortions in an Area of Your Choice. Medications and Pain Management for Abortions. Safe Post-Abortion Follow up Procedures. What to Do When Medical Abortions Are Incomplete. The Reliability of Medical Abortions. The Reliability of Surgical Abortions. When to Terminate the Pregnancy So That It is the Safest. What Abortion Procedures Are Recommended for Which Gestation Periods. Current Laws on Abortion in a Country of Your Choosing. Most Common Reasons Women Seek Abortions around the World. Correlation between Low Income Women’s Abortion Rights and High Instance of Rape. How Safe and Immediate Access to Abortion Services Can Reduce HIV Transmission and Help Reduce Complicated Pregnancies. Well, given that it can still be a bit challenging to understand how to write a controversial essay on abortion worldwide, we’ve prepared important facts that add up to these topics. There are writing tips on controversial essays as well, so don’t hesitate to use them. Below is a sample essay on one of the topics above: Sample Controversial Essay on the Safety of Abortion Techniques The issue of safe access to abortion is one which remains a high priority for the World Health Organization, and many other organizations because it is severely limited around the world and in some cases unsafe or less-than-ideally-safe situations arise. There are safe ways to induce abortion in multiple periods of gestation. Women who are in specific periods of their pregnancy can safely and effectively terminate their abortions through medical or surgical procedures. However, in some cases women are not granted access to the safe services they require when they require them. Because each technique is based on a time period for gestation, getting services immediately is imperative for women. There are still countries which do not have the available services either because they lack the funding or the qualified doctors or because their laws prohibit such services. In order to combat such situations, websites have risen up offering confidential services to women online to meet the dem and, but the question of safety in these techniques has remained a controversial subject within an already controversial topic. Based on the gestation period, women have two options for their abortions: surgical or medical. For the surgical procedure, a vacuum is used to remove the fetus. This is an in-house procedure which requires proper surgical tools and equipment. This is the recommended procedure for gestation between 12 and 14 weeks. It is also the last legal resort in places like the United States for abortions due to medical complications beyond that time period. If a medical abortion is incomplete, this is the alternative option used. For the medical abortion there are two medications, the first of which is taken orally and the second of which is either taken orally or vaginally depending on how far along the gestation is. If the gestation is under 9 weeks, it can be taken orally 24-48 hours after the first medication. If the gestation is between 9 and 12 weeks it is taken vaginally 36-48 hours after the first medication. Women under 9 weeks can opt for the surgical method if they so choose, but the medical method is recommended first. The websites which offer these services will only provide them in countries where the women cannot access what they need. There are still countries which do not have the available services either because they lack the funding or the qualified doctors or because their laws prohibit such services. In any case, the websites will allow women to either locate appropriate services in their country, or seek services through the mail. In these cases, time is truly of the essence because the medical abortion is the only abortion method which can be administered via mail. The service will confidentially send the necessary instructions and medications and complete follow up services online for those in need. Of course, if there are delays in the arrival of the package, or a potential complication, the women must seek immediate and local help in their country which might bring with it further improper care or potential legal complications if what they did was against the country’s laws. The medication provided is done so after the women confirm they are pregnant. It is recommended by the site that the women obtain a blood test (something often completely legal and safe in countries who do not have abortion services). This in tandem with a urine test can confirm the pregnancy and the gestation period. With this information, women can access the appropriate medication for their situation. The potential for unsafe techniques in this case lies with the validity of the results and the validity of what the women report. But this risk remains the same regardless of where the woman is located. The other issue is that the women may not take the medication properly, something which, again, is an issue no matter where they are located. That being said, the potential unsafe abortions offered by such services run the same risks as any other service and are therefore just as safe and effective as any other service. References: Currie, Stephen.  Abortion. San Diego, Calif.: Greenhaven Press, 2000. Print. Merino, Noël.  Abortion. Print. Mohr, James C.  Abortion In America. New York: Oxford University Press, 1978. Print. Noonan, John Thomas.  A Private Choice, Abortion In America In The Seventies. New York: Free Press, 1979. Print. Olasky, Marvin N.  Abortion Rites. Wheaton, Ill.: Crossways Books, 1992. Print. Omran, Abdel R.  Liberalization Of Abortion Laws. Chapel Hill, N.C.: Carolina Population Center, University of North Carolina at Chapel Hill, 1976. Print. Podell, Janet.  Abortion. New York: H.W. Wilson Co., 1990. Print.

The 3 biggest reasons you might not be reaching your full potential at work

The 3 biggest reasons you might not be reaching your full potential at work Most of us have ideas about how we’d like our career paths to unfold, including where we’d ultimately like to end up before we hit retirement and the steps we need to take along the way. If you’re being realistic with your vision, you’re also aware that reaching your goals and achieving your preconceived target milestones along the way will take some hard work, dedication, and probably even a little good luck. Like most things in life, it takes real effort to reach the desired results you want in your career- it’s not simply a matter of â€Å"showing up† and waiting for your turn to be successful. If you’re like most of us and are eager to achieve your career goals, then reaching your full potential is an important step to success. Now ask yourself the following question: Are you reaching your full potential at work? If not, it may be holding you back from moving forward in your career journey and keeping you from achieving your target professional milestones- and preventing you from feeling happy and satisfied.If you’re concerned that you may not be reaching your full work potential, consider if any of the following 3 reasons might be standing in your way- and then take active steps to move past them.It’s just a bad fitWhen it comes to your current job, are you a square peg in a company full of round holes? If so, then it might be affecting your ability to reach your full potential. The truth is, fit is an extremely important variable when it comes to gauging your happiness and satisfaction at work, as well as your opportunities for long-term success. Not all corporate cultures are created equal, and finding a company whose mission, brand positioning, and approach to nurturing and developing its employees can mean the difference between a job that brings out the very best in you and one that simply offers a steady paycheck.If you feel there is a fundamental misaligned fit between you and your compa ny place of employment, it may be worth your time to diagnose the problem and see if there’s any hope for successful resolution.Something toxic is in playIs there a specific element at your current job that’s always standing in the way between you and your full potential? This can play out in the form of a toxic person (often a superior or a key decision maker, but maybe even a teammate or colleague) who’s standing in the way of you progressing, taking on new roles and responsibilities, being recognized for your hard work and contributions, and developing your skills and abilities further.It can also be a toxic environment, one in which healthy risk, forward-thinking, and efforts to evolve are frowned upon. In these situations, a low ceiling for growth sits above everyone. Regardless of the toxic source, the outcome is typically the same: you’re kept from evolving as an employee and are unable to fully challenge yourself and discover what you’re tr uly capable of accomplishing.The issue is externalThe truth is, sometimes the reasons for you not reaching your full potential at work have nothing to do with your company or colleagues. Life happens, even while you’re at work, and sometimes you’re dealing with external factors that prevent you from giving your complete and undivided 100% focus and effort to your career. Things like health issues, family stress, a second job, and other life obligations can all compete for your energy and time and make it challenging for you to fully commit to professional growth and development.Don’t feel like this is your fault- even the most talented employees are susceptible to the effects of life on their work. It’s what you do to manage the stresses that come outside of the job that will make all the difference. Employees who can find an appropriate balance- whether by finding a job that fits better into their life or making a plan with a manager to work through a pa rticularly hard time- are best positioned to reaching their full professional potential.Are you reaching your full potential at work? If so, then congratulations! If not, or you’re unsure, then use the information provided here to help you diagnose your situation and figure out a better path forward.

Zodiac Signs Lesson Plan for ESL Classes

Zodiac Signs Lesson Plan for ESL Classes Whether students believe in the Zodiac or not, working with Zodiac sign descriptions provides a great opportunity to widen their vocabulary about personality and characteristic adjectives. Use these Zodiac signs to get students talking about themselves and their friends. Youll all have a good laugh, and students will improve their active vocabulary beyond the standard happy, funny, sad, and lucky. Aim: Improve personality adjectives vocabulary Activity: Reflections on yourself and a friend Level: Upper Intermediate to Advanced Outline: Make sure the students have access to a good dictionary.Cut the Zodiac sheet up into strips and pass them out based on their birth dates.Ask students to find their own Zodiac sign and read through the description making sure they understand every descriptive adjective or phrase provided on the sheet.Once students understand the adjectives, they are asked (on the worksheet) to choose three traits they agree with and two they disagree with. Students should provide a reason and/or an example for each of these chosen traits.Have students share their descriptive adjectives with each other in a group discussion, citing the reasons why they agree or disagree with their chosen traits.Ask students to pair up, this time distribute strips based on the birthday of the students partner.Repeat exercise. Your Zodiac Sign Aries / March 21 - April 20 Aries is the first sign of the Zodiac and is associated with fresh vigor and new beginnings. Individuals born under this sign are said to have an enthusiastic, adventurous, aggressive, humorous, passionate, and pioneering character but one which is also prone to selfishness, boastfulness, intolerance, impulsiveness, and impatience. Positive Adventurous and energeticPioneering and courageousEnthusiastic and confidentDynamic and quick-witted Negative Selfish and quick-temperedImpulsive and impatientFoolhardy and daredevil Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Taurus / April 21 - May 20 Taurus is the second sign of the Zodiac and associated with material pleasure. Individuals born under this sign are thought to have a calm, patient, reliable, loyal, affectionate, sensuous, ambitious, and determined character, but one which is also prone to hedonism, laziness, inflexibility, jealousy, and antipathy. In terms of anatomy, Positive Patient and reliableWarmhearted and lovingPersistent and determinedPlacid and security loving Negative Jealous and possessiveResentful and inflexibleSelf-indulgent and greedy Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Gemini / May 21 - June 21 Gemini is the third sign of the Zodiac and associated with youth and versatility. Individuals born under this sign are thought to have a sociable, fun-loving, versatile, lively, communicative, liberal, intelligent, mentally active and friendly character but one which is also prone to moodiness, inconsistency, superficiality, restlessness , and laziness. Positive Adaptable and versatileCommunicative and wittyIntellectual and eloquentYouthful and lively Negative Nervous and tenseSuperficial and inconsistentCunning and inquisitive Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Cancer / June 22 - July 22 Cancer is the fourth sign of the Zodiac and associated with family and domesticity. Individuals born under this sign are thought to have a kind, emotional, romantic, imaginative, sympathetic, nurturing, and intuitive character, but one which is also prone to changeability, moodiness, hypersensitivity, depression, and clinginess. Positive Emotional and lovingIntuitive and imaginativeShrewd and cautiousProtective and sympathetic Negative Changeable and moodyOveremotional and touchyClinging and unable to let go Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Leo / July 23 - August 22 Leo is the fifth sign of the Zodiac and is associated with the keywords magnanimous, generous, hospitable, caring, warm, authoritative, active and open. Leos are typically pictured as very dignified and regal. They are hard-working, ambitious and enthusiastic, however, they are prone to laziness and can often take the easy way out. They are known to be exuberant, extroverted, generous with a natural dramatic flair and very creative. They are typically very self-assured and love taking center-stage in every arena. Positive Generous and warmheartedCreative and enthusiasticBroad-minded and expansiveFaithful and loving Negative Pompous and patronizingBossy and interferingDogmatic and intolerant Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Virgo / August 23 - September 22 Virgo is the sixth sign of the Zodiac, a set of astrological signs, and associated with purity and service. Individuals born under this sign are thought to have a diligent, analytical, self-sufficient, controlled, orderly, and modest character but one which is also prone to fussiness, perfectionism, harsh criticism, coldness, and hypochondria. Positive Modest and shyMeticulous and reliablePractical and diligentIntelligent and analytical Negative Fussy and a worrierOvercritical and harshPerfectionist and conservative Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Libra/ September 23 - October 22 Libra is the seventh sign of the Zodiac and associated with justice. Individuals born under this sign are thought to have a pleasant, articulate, charming, charismatic, fair, artistic, social, refined, diplomatic, even-tempered and self-sufficient character, but on the negative side, are also thought to be indecisive, flirtatious, extravagant, lazy, analytical, frivolous, impatient, envious, shallow, aloof, and quarrelsome. Positive Diplomatic and urbaneRomantic and charmingEasygoing and sociableIdealistic and peaceable Negative Indecisive and changeableGullible and easily influencedFlirtatious and self-indulgent Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Scorpio / October 23 - November 21 Scorpio is the eighth sign of the Zodiac and associated with intensity, passion, and power. Individuals born under this sign are thought to have a complex, analytical, patient, keenly perceptive, inquisitive, focused, determined, hypnotic, and self-contained character, but one which is also prone to extremity, jealousy, envy, secretiveness, possessiveness, cruelty and cunning. In terms of anatomy, Positive Determined and forcefulEmotional and intuitivePowerful and passionateExciting and magnetic Negative Jealous and resentfulCompulsive and obsessiveSecretive and obstinate Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Sagittarius / November 22 - December 21 Sagittarius is the ninth sign of the Zodiac and associated with travel and expansion. Individuals born under this sign are thought to have a straightforward, dynamic, highly intelligent, extremely clever, ethical, humorous, generous, open-hearted, compassionate, and energetic character, but one which is also prone to restlessness, impulsiveness, impatience, recklessness, and childishness. Positive Optimistic and freedom-lovingJovial and good-humoredHonest and straightforwardIntellectual and philosophical Negative Blindly optimistic and carelessIrresponsible and superficialTactless and restless Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Capricorn / December 22 - January 19 Capricorn is the tenth sign of the Zodiac and associated with hard work and business affairs. Individuals born under this sign are thought to have an ambitious, modest, patient, responsible, stable, trustworthy, powerful, intellectual, perspicacious and persistent character but one which is also prone to coldness, conservatism, rigidity, materialism, and dullness. Positive Practical and prudentAmbitious and disciplinedPatient and carefulHumorous and reserved Negative Pessimistic and fatalisticMiserly and grudging Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Aquarius / January 20 - February 18 Aquarius is the eleventh sign of the Zodiac and associated with future ideas and the unusual. Individuals born under this sign are thought to have a modest, creative, challenging, inquisitive, entertaining, progressive, stimulating, nocturnal, and independent character, but one which is also prone to rebelliousness, coldness, erraticism, indecisive, and impracticality. Positive Friendly and humanitarianHonest and loyalOriginal and inventiveIndependent and intellectual Negative Intractable and contraryPerverse and unpredictableUnemotional and detached Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: Pisces / February 19 - March 20 Pisces is the twelfth and last sign of the Zodiac and associated with human emotions. Individuals born under this sign are thought to be tolerant, modest, dreamy, romantic, humorous, generous, emotional, receptive, affectionate, and have an honest character, but are also prone to exaggeration, fickleness, passiveness, hypersensitivity, and paranoia. Positive Imaginative and sensitiveCompassionate and kindSelfless and unworldlyIntuitive and sympathetic Negative Escapist and idealisticSecretive and vagueWeak-willed and easily led Which three traits do you think are true about you? Please list and give a reason for each. I am:I am:I am: Which two traits do you think are false about you? Please list and give a reason for each. I am not:I am not: This exercise is based on the Zodiac resource page at Wikipedia.

Best Buy Company, Inc Analysis Case Study Example | Topics and Well Written Essays - 1250 words

Best Buy Company, Inc Analysis - Case Study Example There are few factors which can effect the company i.e economic forces, social forces, cultural and environmental forces, Political, legal and governmental forces, technological forces, and competitive forces. There always been ups and downs in the economy. Either there is inflation or deflation. If the GNP is higher in the economy the income also increases and people can spend their incomes on different items. From last few years US is enjoying healthy economy. That factor is helping the retail industry as well. In future Best buy company profit may increase by as the trend shows. â€Å"Increasing GDP would be good for companies like Best Buy; however the smaller increases in GDP can have a negative effect on not only Best Buy’s sales, but Best Buy’s stock price if investors predict that GDP will fall in the future.†Ã‚  Best Buy Company is also socially committed and believes in literate people about technology. They are socially responsible. The company spent $ 13 million in teach Awards for the school to aware them from the new technologies about the classrooms. They also gave scholarships to the students all over the world. â€Å"Best Buy stores have awarded over $13 million in scholarships to nearly 11,000 students nationwide.†In this modern world, where every day new technologies are coming up and frequently they are becoming outdated. Under this scenario, the Best buy company has to keep itself up to date and must have to keep watch on the new technologies.... Social Forces: Best Buy Company is also socially committed and believes in literate people about technology. They are socially responsible. The company spent $13 million in teach Awards for the school to aware them from the new technologies about the classrooms. They also gave scholarships to the students all over the world. "Best Buy stores have awarded over $13 million in scholarships to nearly 11,000 students nationwide." (http://communication.bestbuy.com) Technological forces: In this modern world, where every day new technologies are coming up and frequently they are becoming outdated. Under this scenario, the Best buy company has to keep itself up to date and must have to keep watch on the new technologies. In this way the company can survive under intense competition. Legal and governmental Forces: Wisconsin State Attorney General's office took a serious civil action against Best Buy Company In 2005. They stated that the company is violating the consumer protection law by misleading the people about service plans, supplemental magazine subscriptions etc. Competitive forces: Where the company is enjoying healthy profits, there the company is also facing intense competition. The biggest competitors of Best Buy Company are Dell, Wal-Mart, Circuit City and all those retailers which are supplying those products on reasonable prices. The company should also bring some changes in their business to stay in the top line. Like, they should also offer their products online as other companies are doing. "To help overcome online competitors, Best Buy allows consumers to purchase their items online. Consumers then have an option of

Cultural Variations in Comfort Foods Dissertation

Cultural Variations in Comfort Foods - Dissertation Example Locher et al (2005) use symbolic, interactionist and structuralist perspectives to show the method of the social construction of some foods categorized as comfort foods and emphasize the need to include social and physiological dimensions of comfort foods within cultural perspectives (Locher et al, 2005). The concept of comfort foods could, however, be more complex and may not be just based on cultural dimensions or how different cultures react to the philosophy of comfort foods and eating for comfort.   It can be conceptualized that even if a culture is not openly aware of this theory it still portrays characteristics of rationalizing food as a comfort or as a physiological process. There are four key areas to this idea and these are a psychological impact, physiological effect, age and gender considerations, and the region or cultural identity of the society.   These four areas all have a part to play in the way comfort food is interpreted in various cultural societies. Therefo re, although cultural identity does play an essential part in the wide scheme of things, there are innumerable other reasons why this complexity associated with food exists (Wansink, et al 2003, p.739).  Comfort eating can be understood as something rather symbolic to an individual, such as the feelings it evokes or memories that are expressed by the mere association with certain foods (Wansink, et al, 2003, p.739).   This would have to do with the psychological processes it presents.   Some specific foods promote a pleasurable experience for those who are fixated on them, which although, is a psychological effect, can be derivative of the individualistic trait in a society.   In this regard, different cultures can be drawn to various food choices simply by how they make a person feel when they are suggested.   A society does not have to be entirely individualistic or collectivist to have this type of reaction to food either (Wansink, et al 2003. p.739).  

The Global Context of HRM and HRD Essay Example | Topics and Well Written Essays - 5000 words - 1

The Global Context of HRM and HRD - Essay Example The author of the essay "The Global Context of HRM and HRD" thinks that prior to the advent and imposition of globalization, national economies exercised a number of protectionist strategies designed to ensure that their industries, especially infant ones, and goods had the space within which to grow and develop. These protectionist strategies effectively ensured that locally manufactured goods maintained a competitive edge in the domestic market. Globalization, however, eliminated protectionism as a strategy for the protection of domestic industries and formulated and implemented a set of policies which effectively removed all artificial barriers to free trade. In conclusion the author says that from a research standpoint, since countries vary in size, studying effects at the trade bloc level inherently controls for the differing effects a larger country may have on the region as opposed to a smaller one. While it is recognized that trading blocs are also not homogenous, studies utilizing the trading bloc segmentation criteria are justified because of the observation of imperfect globalization and because trading blocs present a clearly visible view of country groupings. One major source of research difficulty when it comes to trading blocs is that they are generally fluid organizations, created with the explicit purpose of promoting free trade. What begins as free trade within member nations of a trading bloc may well, in the future, be expanded to non-member nations or - in fact - other trading blocs.

Use of batteries as power sources Research Paper

Use of batteries as power sources - Research Paper Example The requirements for these batteries comprise high release rates, low insertion loss from components in series by means of the cells, high-precision measurements, superfluous security protection, and no upset by means of incredibly high ESD transients.If we analyzed then we come to know that Battery-pack requirements have gone through a main evolution in the history several years, and today's designs have considerable electronic content.Moreover, practically all Li-ion protector circuits for one- and two-cell applications have protector FETs in the low (unenthusiastic) surface of the battery. Plus key issues exacting to a low-side Li-ion protector circuit are converse. The transients shaped when the Li-ion protector opens throughout a brief short or when the battery is unplugged even as beneath load may exceed the voltage rating of semiconductors in the battery set. This theme describes a number of plan issues and suggests solutions to make your mind up or get better them. Resolution of these subjects requires attention to together the circuit design and the printed circuit board (PCB) explain.If we analyzed the Fig. 1 then we come to know that it is a block drawing of circuitry in a typical Li-ion battery set. It demonstrates an instance of a security protection circuit for the Li-ion cells and a gas gauge (capacity measuring device). The security circuitry includes a Li-ion protector that controls back-to-back FET switches. No doubt, these switches can be opened to defend the pack next to fault conditions such as in excess of voltage, beneath voltage, and over current. If we analyzed then we come to know that the figure also comprise a temperature responsive three-terminal fuse that will open due to long-drawn-out over present or over temperature, or it can be forced to open by superfluous protection circuitry in case there is a responsibility where the main protection circuitry fails to respond. As opening this fuse is a previous resort, as it will render the pack enduringly disabled. The gas-gauge circuitry events the charge and discharge present by measuring the voltage crossways a low-value sense resistor with low-offset dimension circuitry. Furthermore, the present measurement is incorporated to decide the alter in coulometric ability. In adding up, the gauge measures temperature plus voltage, assess gas-gauging algorithms to decide the obtainable capacity in the battery, and computes time-to-empty and additional values necessary by the host. The available capacity as well as additional measurements and computational outcome are communicated to the host over a sequential communication line. A diagram indication of obtainable ability can be displayed by the LEDs when make active by a push-button switch. Fig. 1. Block diagram of circuitry in a typical Li-ion battery pack. OPTIMIZING THE DESIGN FOR MEASUREMENT PRECISION Let's take a look upon measurement precision requires a precise measurement data gaining system and measurement sensor and also need a cautious board layout. Moreover, if the designer does not pay notice to all these items, the ensuing system performance may not transport the expected results. The sense resistor and how it is linked to the data gaining system are dangerous design decisions. The intelligence resistor may see changes in temperature that are much bigger than the ambient difference of the battery pack due to power debauchery in the resistor. Use of a low-temperature coefficient resistor will get better obtainable capacity and current-measurement precision. The effectual sense confrontation seen by the dimension circuitry may depend on how the printed circuit board (PCB) etch is linked to the sense resistor. If the intelligence re

Global Warming Research Paper Example | Topics and Well Written Essays - 3250 words

Global Warming - Research Paper Example As the paper stresses recent temperature readings worldwide indicate a rapid increase in the temperature of the earth’s surface witnessed during the past century. The information excludes potential causers of the rise in temperature such as the urban heat island effect. The data show a rapid warming trend, especially during the past 30 years. The surface temperature data rhyme with other evidence of warming, for example the shrinking mountain glaciers, evidence of the decreasing polar ice cover, and the increasing ocean temperatures. Extensive research has been done to answer the question as to whether the witnessed warming trend is usual or whether it is due to the 20th century breakdown, which comes with the â€Å"accumulation of excess green house gases† in the atmosphere of the earth. As the discussion explores global warming happens naturally because the climate continuously changes over time. As such, the earth’s rotation gradually increases the sunlight intensity as the earth rotates closer to the sun. The sun acts as the main source of energy to earth. The output of the sun’s energy is constant. However, even the smallest of changes over time leads to climatic changes. Other factors such as slow or fast changes in the orbit of the earth changes the normal distribution of the sun’s energy across the planet, which leads to long term fluctuations of climate such as ice ages. Therefore, scientist cannot say that the sun’s output causes global warming, especially because there has not been an increase in the sun’s output in the last 30 years.

Use of batteries as power sources Research Paper

Use of batteries as power sources - Research Paper Example The requirements for these batteries comprise high release rates, low insertion loss from components in series by means of the cells, high-precision measurements, superfluous security protection, and no upset by means of incredibly high ESD transients.If we analyzed then we come to know that Battery-pack requirements have gone through a main evolution in the history several years, and today's designs have considerable electronic content.Moreover, practically all Li-ion protector circuits for one- and two-cell applications have protector FETs in the low (unenthusiastic) surface of the battery. Plus key issues exacting to a low-side Li-ion protector circuit are converse. The transients shaped when the Li-ion protector opens throughout a brief short or when the battery is unplugged even as beneath load may exceed the voltage rating of semiconductors in the battery set. This theme describes a number of plan issues and suggests solutions to make your mind up or get better them. Resolution of these subjects requires attention to together the circuit design and the printed circuit board (PCB) explain.If we analyzed the Fig. 1 then we come to know that it is a block drawing of circuitry in a typical Li-ion battery set. It demonstrates an instance of a security protection circuit for the Li-ion cells and a gas gauge (capacity measuring device). The security circuitry includes a Li-ion protector that controls back-to-back FET switches. No doubt, these switches can be opened to defend the pack next to fault conditions such as in excess of voltage, beneath voltage, and over current. If we analyzed then we come to know that the figure also comprise a temperature responsive three-terminal fuse that will open due to long-drawn-out over present or over temperature, or it can be forced to open by superfluous protection circuitry in case there is a responsibility where the main protection circuitry fails to respond. As opening this fuse is a previous resort, as it will render the pack enduringly disabled. The gas-gauge circuitry events the charge and discharge present by measuring the voltage crossways a low-value sense resistor with low-offset dimension circuitry. Furthermore, the present measurement is incorporated to decide the alter in coulometric ability. In adding up, the gauge measures temperature plus voltage, assess gas-gauging algorithms to decide the obtainable capacity in the battery, and computes time-to-empty and additional values necessary by the host. The available capacity as well as additional measurements and computational outcome are communicated to the host over a sequential communication line. A diagram indication of obtainable ability can be displayed by the LEDs when make active by a push-button switch. Fig. 1. Block diagram of circuitry in a typical Li-ion battery pack. OPTIMIZING THE DESIGN FOR MEASUREMENT PRECISION Let's take a look upon measurement precision requires a precise measurement data gaining system and measurement sensor and also need a cautious board layout. Moreover, if the designer does not pay notice to all these items, the ensuing system performance may not transport the expected results. The sense resistor and how it is linked to the data gaining system are dangerous design decisions. The intelligence resistor may see changes in temperature that are much bigger than the ambient difference of the battery pack due to power debauchery in the resistor. Use of a low-temperature coefficient resistor will get better obtainable capacity and current-measurement precision. The effectual sense confrontation seen by the dimension circuitry may depend on how the printed circuit board (PCB) etch is linked to the sense resistor. If the intelligence re

Loius XIV Essay Example | Topics and Well Written Essays - 500 words

Loius XIV - Essay Example for the reconstruction of the whole apparatus. Furthermore, the influence of church was also weakening, so the crown was losing its allies and had to adjust to the new circumstances. The saddening experience of three-wave Fronde played its role during Louis's reign, and his first steps and goals were gaining control over French financial lifeblood and restricting alleged freedom of aristocracy. 2) Louis XIV dealt wisely with aristocracy. First of all, he waged numerous wars, in which noble classes were to participate (in order to demonstrate loyalty and obedience) - otherwise they wouldn't receive promotion and new government offices. Louis refused to distribute power among less significant feudalists, but he attempted to win their devotion he brought them to his court for a kind of probation term and then rewarded aristocrats with titles or pensions. Nevertheless, Louis never stopped controlling the number of aristocrats at highest hierarchical positions, so their number was always limited. Another Louis's direction was the establishment of strong sustainable military apparatus headed by the most loyal and industrious aristocrats.

Public Support for NASA Essay Example for Free

Public Support for NASA Essay Established by the National Aeronautics and Space Act of 1958, NASA believes in these words of Abraham Lincoln: â€Å"With public sentiment, nothing can fail; without it nothing can succeed (â€Å"External Assessment;† â€Å"Public Opinion of the American Space Program†).†Ã‚   After all, NASA is dependent on public funding for its unspeakably expensive space programs.   Even though the government has spent an immense amount of money on the Iraq War, and it is common knowledge that at least forty seven million people in the United States, including at least eight million children cannot afford health insurance, NASA’s programs must continue. These space programs cost billions of dollars, while the cost of providing health care for a single American child is far less.   Therefore, public support for NASA must dwindle according to the times.   The American public is pretty wise as far as funding for NASA’s space programs is concerned.   This is the reason why public support for NASA slipped during the year 2001 after its rise in the 1990s (David).   Ã‚  Ã‚  Ã‚   Despite the current trade deficit of the United States – a loud and clear message that American consumption is beyond control – as well as the health care failures confronting the country besides the overuse of public funding on the Iraq War; the famous Gallup Poll has revealed that the American public is by and large supportive of NASA at present (Jones).   Of course, the Gallup Poll is a survey conducted through the scientific method.   So therefore, its results are considered credible.   All the same, Bergin reports that there is an obvious gap in support for the prestigious space agency of the United States among the group of Americans aged 18 to 24.   Perhaps the Gallup Poll would be considered credible still.   Regardless, Bergin adds that the young people of the United States are the future voters and taxpayers whose support is crucial for NASA’s future planning.   Hence, the Office of Strategic Analysis and Communications has assumed the responsibility of finding out whether the communications and public relations department of NASA is failing the young members of the American public (Bergin).   In other words, the young people of the United States must be inspired by the space programs of NASA.   Ã‚  Ã‚  Ã‚   NASA has plenty of supporters willing to convince the public about the value of its work.   The Citizens for Space Exploration, for example, is a â€Å"multi-state organization† comprising U.S. taxpayers who are supportive of the United States’ space exploration investment (Citizens for Space Exploration).   The organization describes itself thus: â€Å"We are private citizens, small business owners, students, teachers, space and non-space business representatives, and county and municipal officials (Citizens for Space Exploration).†Ã‚   Seeing that people from almost all walks of life are backing NASA today, there is no doubt that the United States’ space exploration investment is almost fully supported by the American public.   Moreover, it may very well be that the young people of the United States are taking the problems of Iraq as well as health care more seriously than the older Americans. This is making them disbelieve in the value of NASA to the American society.   The goals of NASA, after all, do not appear as serious as the problems confronting the nation.   According to the Presidents National Space Policy, NASA must achieve the following goals for the United States: (1) Enhancement of knowledge about the universe, the solar system, and the Earth through robotic as well as human exploration; (2) Strengthening and maintaining the security of the nation; (3) Enhancement of â€Å"economic competitiveness† in addition to â€Å"scientific and technical capabilities of the United States;† (4) Encouragement of private, local and state use of, and investment in space technologies; and (5) Promotion of â€Å"international cooperation to further U.S. domestic, national security, and foreign policies (â€Å"External Assessment†).†   Ã‚  Ã‚  Ã‚   Apparently NASA did not help to secure the United States against the terrorist attacks on 9/11, which is why young people do not believe in the capabilities of the space agency.   Levin and Watson write that the majority of people in the United States had doubts about NASA even after it had managed to send man to the moon.   According to David, the American public is not very interested in sending people out of the Earth’s atmosphere in any case.   Hence, a survey conducted in the year 1971 by the Roper Organization revealed that two-thirds of the Americans were of the opinion that the government was spending far too much money on the exploration of space. However, the American public showed a great deal of support to NASA after the Columbia accident.   Although the accident entailed an increased need of public funding for NASA’s space programs – the number of Americans that had previously claimed that they wanted public funding for NASA to be reduced, declined.   As a matter of fact, soon after the Columbia accident, the National Opinion Research Center conducted its annual poll to discover that the number of people wanting a reduction of public funding for NASA had declined to thirty five percent (Levin and Watson).   Ã‚  Ã‚  Ã‚   Even so, the American public has consistently ranked the budget of NASA lower in importance than defense, health care and education.   When public funding for NASA fell during the 1990s – to the point of being halved – the space agency had little to spend on Research and Development, considering the massive amount of expenses it incurs on virtually all of its departments and programs.   After the Columbia disaster, the agency complained that the decline in public funding was indirectly responsible for the accident. As an example, NASA had cuts its budget for photographing the launches of shuttles.   Without vivid photographs of the patch of foam that had struck a wing of Columbia eighty two seconds after its launch, engineers at NASA had mistakenly concluded that Columbia was not in danger (Levi and Watson).   This may very well be the reason why public support for NASA increased after the accident.   After all, NASA cannot be shut down under the Presidents National Space Policy.   Thus, the American people must have gathered that they ought to support NASA as best as possible to ensure the safety of other Americans.   Ã‚  Ã‚  Ã‚   Still, the people of the United States do not believe in the extravagance of NASA’s programs.   Educated Americans are more likely to assume that the benefits of NASA continue to exceed its costs.   The majority of the Americans, on the other hand, are of the opinion that the space program should be similar to the Centers for Disease Control in delivering practical benefits to their lives.   Rich Americans, mostly men and white, are known to support NASA much more than the others.   The others are not too confident that the space agency is â€Å"worth its price tag (David).†   Ã‚  Ã‚  Ã‚   Although NASA is not supported by eighty percent of the Americans at present, and only a little more than half of the population of the United States is known to believe that the benefits of NASA exceed its costs; it is possible for the space agency to raise public support for its programs by communicating with the Americans, especially the young Americans, more often.   The young people can be inspired to enjoy NASA’s creativity.   All the same, there are a number of concerns on the young American mind that must be addressed before NASA’s experiences can be thoroughly enjoyed by all. These concerns include the health care problems facing the nation, as well as the tremendous amount of money that has been spent by the U.S. government on the Iraq War.   Undoubtedly, young people are more likely to believe that the problems faced by their nation present them with a great responsibility.   Hence, NASA would have to be patient if it is not supported by the young people of America.   After all, nobody ever said that NASA was more important to the United States than its defense, health care and education.   The United States is also suffering from a trade deficit at present.   NASA should consider it a blessing, therefore, that even fifty percent of the Americans support its programs. Works Cited Bergin, Chris. â€Å"Constellation concerned by the gap in public support for NASA.† http://www.citizensforspaceexploration.org/index.htm. David, Leonard. â€Å"Poll: Public support for NASA slipping.†http://www.space.com/news/nasa_poll_020510.html. â€Å"External Assessment.† http://www.hq.nasa.gov/office/nsp/assess.htm. Jones, Jeffrey M. â€Å"Americans continue to rate NASA positively.†   31 Oct 2007. 19 Novhttp://www.gallup.com/poll/102466/Americans-Continue-Rate-NASA-Positively.aspx. Levin, Alan, and Traci Watson. â€Å"Public Support Could Prove Crucial for NASA.† 18 Aug 2007. 19 Nov 2007. http://www.usatoday.com/news/nation/2003-08-18-inside-shuttle_x.htm. â€Å"Public Opinion of the American Space Program. Sep 2007. 19 Nov 2007. http://www.hq.nasa.gov/office/hqlibrary/pathfinders/opinion.htm.

Business Intelligence to Maximise Profits

Business Intelligence to Maximise Profits Objective (Industry over view, BI summary) I have chosen this topic because the decisions made in oil and gas companies have a huge impact on global economy and overall environment. Requirements of the developed economy for liquid natural gas and oil both as fuel and as in raw materials for the chemical industry is steadily increasing. Demand lifting has led to sharp increase in the prices for oil and for hydrocarbon raw materials as a whole, which has caused increase in extraction of these products in all countries possessing deposits of hydrocarbons. The oil and gas sector became the main donor of financial resources for the state budget of the country. This topic will cover how Business Intelligence (BI) tools support management to consolidate procedures and to maximize profits, through cutting costs and data integration. BI along with data warehouses and business analytics represent that toolkit which allows oil gas companies to take a maximum of the information from the available primary data, to reveal the basic trend s and to construct forecasting models, i.e., finally, to transform the available company data into a source of additional profit. In addition to BI, terms like business performance management (BPM), business process management (also BPM), corporate performance management (CPM), and business activity monitoring (BAM), have also emerged. All of these are a part of BI. They are all dependent on BI tools, but it should be noted that BI is not dependent on them. In my understanding BI-projects need to be considered not only as object of reduction of expenses, but also as the tool of development which can bring profit to company. Functions of analytics and forecasting which are intended for the decision of strategic questions, will help to place priorities during crisis time, to define principal causes of expenses and potential sources of growth. Having found out them such company can work over deduction of favourable clients and increase of profitableness of business at the expense of attraction of the new. Only with the help of BI it is possible to carry out forecasting of situation, setting different conditions and receiving results of forecasts depending on the set parameters. The primary application of BI in oil and gas companies is to help management consolidate operations and cut costs. The basic goals have been to shorten the time required to create reports and analyses, improve the accuracy of information and create a single information repository. The most common application areas for BI have been to provide financial reports and analyses, and support business operations with a special focus on ERP. In our days the modern large oil and gas companies represent vertically integrated companies. Vertical integration describes the ownership or control by a firm of different stages of the production process, e.g., petroleum refining firms owning downstream the terminal storage and retail gasoline distribution facilities and upstream the crude oil field wells and transportation pipelines. It can be achieved through MA (mergers and acquisitions) or investment. Upstream is a term which describes the exploration and production sectors within the oil and gas in dustry. Downstream, in the context of the oil and gas industry, applies to the refining and marketing sectors of the industry. Oil and gas products are commodities and are, therefore, competitive based on price. This makes the industry cost-conscious and highly dependent upon the price of crude oil, the basic business driver in the industry and the raw material for production (Skriletz, 2002). Purpose of the research The increased requirements to efficiency and quality of accepted decisions at all levels of operations in oil gas companies leads to finding of decision-making support techniques. It assumes possession of the actual universal information on a condition and tendencies of development of business by methods and BI means. Thus the volume of the information which is necessary for considering for formation of optimum well-founded decisions steadily grows. It leads to a situation when it becomes effectively impossible to operate the company without use of modern means of information support. Transactional data is good for keeping track of what is happening in an organization, but is not well suited to finding out why things are happening or predicting future performance. In other words, after years of putting potentially valuable financial data into your corporate databases, it is now time to put the tools in place to get the data out of the same systems and organize it in useful ways to s upport the decision-making process. The purpose of the research is to show that BI is such a tool which gives the chance to the organisations to transform the accumulated data in the information on business, and then the information into additional source of profit. The research question is how the value of BI should be considered in the context of profitable business action. BI has become an expected business competency for improving decision-making effectiveness. Leading enterprises are establishing competency in aspects of BI such as decision modelling and support so that all workers, managers and executives can take the most effective action in a given business situation. Lacking worthy BI tools oil companies risks to stay competitive or even to sustain in a business. What is more I want to apply my research outcomes in KMG, the problem is that BI is not so developed in Kazakhstan, so I hope my knowledge will be gainful to my company as employer and to me as employee. Literature There is currently enough media attention focusing on this subject and about this topic. A majority of these can be found in IT magazines, newspaper articles and on the internet, but the credibility of these sources is questionable. They can also be written by people who dont know a lot about the subject and have formed an opinion based on minimum information. IT magazines articles are often written in a biased way in terms of being in favour of one vendor, such as company propaganda or from the point of view of the writer. This data can be misleading, articles written by Gartner and TDWI analysts have more credibility and raise important questions and viewpoints which I believe should be considered in my report. Below is the list of books and resources I am willing to use during my research: The Profit Impact of Business Intelligence (2007), Williams S., Williams N.. Morgam Kaufmann Publishers This book contains plenty of mini-cases and useful information for my project. Business Intelligence, The Savvy Managers Guide (2009), D.Loshin, Morgan Kaufmann Publishers This book provides a knowledge base for the decision makers to determine the value of integrating BI into the company. In this book I want to look at the modern view of the collection and integration of transactional and reference data as a valuable resource that can be used for analytical purposes. BI Success Factors: Tools for Aligning your Business in the Global Economy (2009), O.Parr Rud, John Wiley Sons Financial BI : Trends, Technology, Software Selection and Implementation (2002), Nils Rasmussen, Paul S. Goldy, Per O. Solli, Publisher: John Wiley Sons; 1 edition This book will help me to review how managers can quickly and easily analyse the financial data in the corporate databases in order to be able to make more intelligent decisions about the future. Consequently it will help me to analyse the impact of BI financial tools. TDWI Best Practices Reports Series This series is designed to educate technical and business professionals about new BI technologies, concepts, or approaches that address a significant problem or issue. Research for the reports is conducted via interviews with industry experts and leading-edge user companies and is supplemented by surveys of BI professionals. Gartner Inc. Gartner source is the most comprehensive collection of analysis and advice for the users and vendors of technology. Methodology In my research I want to follow multi -method, which will contain: Interview: To get more practical point of view I am going to interview those who work on implementation of BI tools and use SAP-ERP in gas transportation, to be more precise financial department in KazMunayGas and KazTransGas. KazMunayGas is the state-owned oil and gas company of Kazakhstan and KazTransGas one of KazMunayGaz subsidiaries responsible for gas transportation. Trend analysis: Phenomena that are or have been in the process of change are examined to identify and report the directions of trends and to make interpretations and forecasts. Literature: As I mentioned previously Qualitative data sources (TDWI and Gartner) will contain different cases in my research. Conducting qualitative research requires an open attitude in order to understand how others experience their situation. Qualitative research is characterised by the fact that the researcher works on the basis of an open question Qualitative research represents the general name for a group of investigative procedures with common characteristics. Also, qualitative research is empirical in the same sense as other recognized forms of scientific inquiry. It relies on observation. Qualitative research encompasses several forms of the investigation. They all share this characteristic: The data used do not accommodate readily to quantification, specification, objectification, or classification. Because of that, common statistical procedures cannot be used for data display or analysis. Typical of such data might be reports of participant observation or the texts of in-depth and relatively unstructured interviews. Project plan and schedule

Augustine :: essays research papers

Midterm Exam Approaches to God 267 1) What do Luther, Aquinas, Augustine, Decartes, and Kierkeguard hold about the relationship between faith and reason? All of these great philosophers had varying views on the relationship between faith and reason. Martin Luther was a key historical figure and a key historical figure of his time. He rose to fame for his 95 thesis and is credited with bringing about the Protestant Reformation. Luther was a feidest- everything opens to faith with no regard to reason. He believed people were saved â€Å"by faith alone†. St Thomas Aquinas did not have the same views as Luther. He was a mitigated rationalist who believed in both faith and reason. Aquinas argued that reason preceded faith. St Thomas, a mendicant fryer, was a believer in the unity of truth. St Augustine of Hippo, a well respected, top-notch philosopher was one of the greatest thinkers of his time. The great Augustine was also a mitigated rationalist. Unlike Aquinas, Augustine believed faith preceded reason. He took ancient thought and applied it to the bible. He believed man was good, but not perfect. Augustine’s theory that faith precedes reason can be best summed up by citing his famous quote, â€Å"I believe in order that I may understand†. St Augustine was a giant in philosophy and continues to be studied today. Decartes, who invented the Cartesian Plain, wanted to make philosophy as precise as his beloved mathematics. He often related philosophy to the principles of geometry and fineness. Decartes operated out of the theory of doubt, he doubted everything. However he did not doubt the fact that he could think. He felt that he could not think without existing. Hence he came up with the notion â€Å"I think therefore I am.† Decartes ultimately pulled faith away from reason and completely separated their relationship. Kierkeguard was the father of modern existentialism. He stresses the individual as an existentialist he created three levels. The first level was an aesthetic level, second was an ethical, in which one leads a good life, and the third and highest level was called the â€Å"leap of faith†, the religious level. 2) Is natural theology a science? Why or why not? When determining whether or not natural theology is a science or not, we encounter many different opinions. Some may argue yes, while others argue no. The definition of Philosophy comes into play here. Philosophy- the science which studies all things in their ultimate causes by the light of natural reason.

White Noise Essay -- Literary Analysis, Don DeLillo

In Don DeLillo’s eighth novel: White Noise, warmly accepted by critiques, the author exposes, that the money gained colossal meaning during our time, plunging down other values like freedom of customer choice and respect for shoppers. In his work of fiction he illustrates how current world of commerce impacts our minds by manipulating our decisions, and also he indicates that a human nature demonstrates immense vulnerability for such attack. Moreover the ubiquitous commercials lead us to desire of having things we never tried before, to see things not worth seeing, to buy stuff we really do not need. The novelist tries to open our eyes to identify and understand how works this commercial destructive mechanism. There are plenty of commerce techniques, which lead customers to make a certain selection, to convince them to buy a product. Sometimes those techniques are so forceful that may radically change our opinion. One of the very first scenes shows us a picture of the family eating lunch. DeLillo focuses our attention on how packaged is the food on the table: â€Å"open cartons, crumpled tinfoil, shiny bags of potato chips, bowls of past substances covered with plastic wrap, flip-top rings and twist ties†(7). There are a lot of things, but I would say: lack of food. From Babette, current Jack’s wife, who prepared the meal, we hear, that the matter of fact, she wanted them to eat something totally different. Farther she is critiqued by her teenager daughters: Denise and Steffie for her bad taste: †She keeps buying that [food]. But she never eats it† (7). How is it, that Babette, who picks the food, makes so horrific purchases? She is the brightest example of someon e, who stopped to think independently, and got attracted to shiny packa... ...ldings with zillion products we can select from. There must be a place where we can get the goods, it is fantastic that we also can relax, listen music, meet a friend, and enjoy ourselves there. However we, the clients must be aware of the fact, that those places are gigantic, war arenas where our minds are under siege, where our brains may be attacked by subconscious contents, that those palaces are really full of hidden suggestion traps. This is the full package. Don DeLillo in his novel states, that we easily become victims of massive number of commercials, and salesmen, whose job is to guide us â€Å"to endless well-being† (83). From the well-trained specialist we hear: what we want to wear, eat, listen, read, and this is the time when we truthfully die. We die as a separate, unique, valuable unit, in order to become subscriber to the â€Å"noises from the tiers† (84).

How an HR Practitioner ensures the services they provide are timely and effective Essay

Prioritising Conflicting Needs The needs of customers may sometimes be conflicting (for example, managers want production results and longer working hours whereas employees want more time off and focus on work/life balance). HR would ascertain which demands were the most urgent and important, taking into account the ease and speed of dealing with each issue whilst maintaining focus on the overall needs of the organisation. It is important to keep all customers informed of what HR can provide in the way of services and set realistic expectations. HR needs to be flexible, easy to contact and able to respond swiftly and effectively. However on occasions where the customer’s need cannot be dealt with promptly, a full explanation must be given along with estimated timescales for resolution. Effective Service Delivery Delivering Service On Time By prioritising needs, HR can ensure that issues are handled according to urgency. For example, taking into account the effect of each request on the business and considering: Maintaining the wellbeing of employees Organisational mission, policies and values Meeting performance demands Current legislation Satisfying the demands of internal stakeholders (employees, board members, and management) and external stakeholders (trade unions, shareholders, partners, job applicants). HR good practice would involve developing a case record that could be reviewed to check progress, looking at areas of responsibility and delegation of tasks to ensure needs are dealt with punctually. Plans would be reviewed and updated at regular intervals to check progress and consider any changes in the situation. Delivering Service on Budget At all times HR must consider the financial implications of delivering service by liaising with finance/accounts departments and ensuring service is provided within budget limitations. It is also important to have a clear record of all resources available to the organisation to protect against unnecessary spending. For example, consider using in-house services as more cost effective than buying services in from outside the organisation. Dealing with Difficult Customers Dealing with difficult customers can have a range of implications to staff and the organisation. HR needs to consider: Where difficult customer behaviour may arise and where it would be considered a risk Suitable support for staff and managers handling difficult customers in line with company procedures, such as case conferences or guidance. Consider the needs of external customers including unions and contractors. The most frequently reported difficult customer behaviours are: Verbal Abuse – swearing, arguing, offensive remarks. Hostile Behaviour – body language, threatening gestures. Physical Abuse – that may result in injury Ideas for dealing with difficult customers may include: Keep concise records and ensure these are discussed openly with the customer. This ensures they are aware that their behaviour will be on file and they cannot deny their actions in the future. Adjust to their character; communicate in a way that fits their personality to make them feel more comfortable and avoid confrontation. Always follow correct organizational procedure. Customers will be less likely to dispute actions taken in line with guidance/ law. Ask questions, listen carefully, show an interest in the individual, use non-threatening body language and maintain eye contact. Keep level head and do not respond to their negative emotions or abuse. Never make promises! Handling and Resolving Complaints HR will handle complaints on a formal or informal basis. Each situation must be dealt with promptly as it arises and be handled in a fair and consistent manner. Regular interventions or an open door policy can encourage employees to talk about problems before they escalate. HR should clearly communicate the policy for raising a grievance (eg informal complaints, written complaints, how complaints may be escalated and estimated timescales). Explain that the organisation values it’s customers and wishes to resolve any problems that may arise. Ensure customers feel assured that their issues will be taken seriously and dealt with confidentially and encourage customers to feedback any issues before they intensify. Methods of Communication Effective communication between all stakeholders is vital to ensure all interested parties are informed and involved in the decision making process. The method of communication used depends on the customers needs, the type of information and how much information they need, and how the customer is likely to react to the information also. (Bad news is best conveyed in  person rather than in writing to allow questions and discussion to take place). Three Different Communication Methods Method of Communication Advantages Disadvantages Email Fast and convenient Can be sent at any time of day/night Cheap Can be sent to individuals or groups Attach files & share information Can be encrypted to send confidential information Confirmation of delivery/reading can be set up Conversation/information is recorded in writing Recipient has time to respond Relies on recipient having access to email account Not suitable for group discussions Less personal & may lead to misunderstanding May have long wait before getting a reply Computer viruses Telephone Easily accessible to most people everywhere (mobile) Conversation can be private, or conference call Ideal if a fast response is required Messages can be left on answerphone Person may be engaged/ have no signal, so unable to take call Mobile/Overseas calls can be expensive It is not easy to record the conversation Spoken information only, cannot share images, documents etc Cannot interpret body language Face to Face Immediate feedback Can read body language or facial expressions Can share documents/images and discuss Builds stronger relationships Good for delicate situations Logistics-may prove difficult/expensive to get participants together in one place No record unless note-taker present, so conversation not accountable Discussions may become heated Reference http://www.teach-ict.com/gcse_new/communication/comm_methods/miniweb/pg3.htm http://businesscasestudies.co.uk/hmrc/getting-the-message-across-the-importance-of-good-communications http://davidlivermore.hubpages.com/hub/Difficult-Employees